KYBERVET Receptionist
24/7 Receptionist for Veterinary Clinics
Answers calls and WhatsApps, performs basic triage, schedules appointments and sends clear summaries to your team, even after hours.
Every missed call or message is a lost opportunity
After-hours calls and messages
They go to voicemail or unanswered and, worse, the client ends up at another clinic that does answer.
Overwhelmed reception
During peak hours, the phone won't stop and messages pile up; clients wait or leave.
Repetitive questions
Hours, addresses, prices... consume time that should be dedicated to the clinic.
Undetected emergencies
Without proper filtering, urgent cases can go unnoticed.
In veterinary medicine, care begins before the consultation.
Listen to how it works
Simulation of an after-hours call handled by KYBERVET Receptionist. No real customer data.
Want to hear how it would sound with your clinic's name? Schedule a personalized demo.
Schedule your demoWhat happens when someone contacts your clinic
This is how KYBERVET Receptionist handles each call and message, step by step.
Client calls or writes
AI responds instantly, by phone or WhatsApp. No waiting, no voicemail.
Collects information
Owner name, patient name, species and reason for getting in touch.
Evaluates urgency
If urgent symptoms are detected, escalates to on-call team immediately.
Schedules appointment
If not urgent, offers available times and confirms.
Your team receives summary
By email, SMS or integrated with your management system. All documented.
KYBERVET Receptionist works when your team can't
Never miss a call or message
Immediate response by phone or WhatsApp, no voicemail or waiting.
Captures useful information
Owner name, patient, species and reason for getting in touch.
Basic triage and prioritization
Identifies urgent cases and escalates according to protocol.
24/7 coverage
Nights, weekends and holidays. Always operational.
Clear summaries for your team
By email, SMS or integrated with your management system.
Multilingual
Answers in Spanish, English, Portuguese or any language you need. Ideal for tourist areas or with foreign residents.
How to set up KYBERVET Receptionist
Connection
New number or forwarding, WhatsApp, schedule and languages. We set everything up so it fits your clinic from day one.
Personalisation
We learn how your team works: services, fees, triage protocols, who handles emergencies and how you like to communicate. The receptionist learns your way of working, not the other way around.
Operation
Responds with your clinic's tone, information and protocols. Triages urgencies, schedules appointments and notifies the right person — just like a member of your team would.
Results
Structured summaries, automatic confirmations and performance metrics. And whenever something changes at your clinic, we update it.
Frequently asked questions
What exactly does KYBERVET Receptionist do?
It answers calls and WhatsApp 24/7: it books and manages appointments, provides information, identifies emergencies and can look up data such as product stock for your clients.
Does it replace my front desk?
No. The human front desk is essential; Receptionist takes work off it and absorbs the peaks: it avoids interruptions, prevents any client from going unattended and lets you respond outside opening hours.
How does it connect to my phone and my practice-management software?
It depends on your telephony provider and your practice-management software; each case is set up to measure.
What languages does it handle?
Whichever you want: it is multilingual.
Does it detect emergencies?
Yes. It can be trained to prioritize certain cases, urge the client to come in quickly, or escalate to a member of your team for a more thorough assessment.
How much does it cost?
It depends on usage and complexity, but it is in the order of cents per call or message (development, setup and maintenance are separate).
Stop losing patients to unanswered calls or messages
KYBERVET Receptionist answers for you while your team focuses on the clinic.